Subscription Policy NZ
Natural Energy Today Subscription Terms.
Subscription Terms & Conditions for New Zealand only.
Excludes all other territories across the globe.
Natural Energy Today
Website: naturalenergytoday.com
Effective Date: [Insert Date]
1. Introduction
These Subscription Terms & Conditions (“Terms”) govern the purchase and ongoing supply of subscription-based non-alcoholic beverages and related products sold through Natural Energy Today (“Company”, “we”, “our”, or “us”) via naturalenergytoday.com (“Website”).
By purchasing a subscription through the Website, the customer (“Customer”, “you”, or “your”) agrees to be legally bound by these Terms.
2. Eligibility
By using this Website and purchasing a subscription, you confirm that:
You are at least 18 years of age or have legal parental/guardian consent.
You are legally capable of entering into binding contracts.
All information provided during checkout is accurate and complete.
3. Subscription Service
Natural Energy Today offers recurring subscription services for non-alcoholic beverages, wellness drinks, energy drinks, hydration products, and related consumable products.
Subscriptions may include:
Weekly deliveries
Fortnightly deliveries
Monthly deliveries
Custom recurring delivery schedules
Subscription details including pricing, delivery frequency, included products, and promotions are displayed at the time of purchase.
We reserve the right to modify, discontinue, or replace products within a subscription where necessary due to stock availability, supplier changes, seasonal ingredients, or operational requirements.
4. Pricing & Payments
All prices displayed on the Website are in New Zealand Dollars (NZD) unless otherwise stated.
By purchasing a subscription, you authorise Natural Energy Today to automatically charge your selected payment method on a recurring basis according to your chosen subscription frequency.
Payments may include:
Product costs
Shipping fees
Applicable taxes
Additional agreed service charges
If payment fails:
We may retry payment processing.
Your subscription may be paused or cancelled.
Outstanding balances may remain payable.
We reserve the right to change subscription pricing at any time. Customers will receive reasonable notice before any pricing changes take effect.
5. Auto-Renewal
All subscriptions automatically renew unless cancelled by the Customer before the next billing cycle.
By subscribing, you acknowledge and agree that:
Your subscription will continue until cancelled.
Charges will recur automatically.
You are responsible for managing your subscription settings.
Customers may cancel at any time through their account dashboard or by contacting customer support.
6. Shipping & Delivery
Natural Energy Today delivers throughout New Zealand and may expand to additional regions.
All timeframes are provided as guides only and are not guaranteed.
We are not liable for delays caused by:
Courier disruptions
Weather events
Supply chain interruptions
Incorrect delivery information
Events beyond our reasonable control
Risk and ownership of products pass to the Customer upon confirmed delivery.
Customers are responsible for ensuring delivery details are accurate and that products can be safely received.
7. Returns & Refunds
Due to the consumable nature of our products, we generally do not accept returns for change of mind.
Refunds or replacements may be offered where:
Products arrive damaged
Products are defective
Incorrect products are supplied
Products fail to comply with applicable New Zealand consumer laws
Customers must notify us within 48 hours of delivery with supporting photos and order details.
Nothing in these Terms excludes rights available under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.
8. Product Information & Health Disclaimer
Natural Energy Today sells non-alcoholic beverage products intended for general consumer use.
Customers acknowledge that:
Product ingredients, nutritional information, and allergen details are provided where available.
Individual reactions to ingredients may vary.
Products are not intended to diagnose, treat, cure, or prevent any medical condition unless explicitly stated under applicable law.
Customers are responsible for reviewing ingredients and allergen information before consumption.
We recommend consulting a qualified healthcare professional before consuming products if you:
Are pregnant or breastfeeding
Have allergies or medical conditions
Take prescription medication
Have dietary restrictions
9. Promotions & Discounts
Promotional offers, discount codes, and introductory subscription pricing may be subject to additional conditions.
We reserve the right to:
Modify promotions
Cancel promotions
Refuse misuse of promotional offers
Limit promotional use per customer or household
Promotions cannot be redeemed for cash unless required by law.
10. Customer Responsibilities
Customers agree not to:
Use the Website unlawfully
Misrepresent identity or payment information
Resell products without appropriate authorisation
Interfere with Website operations or security
Customers are responsible for maintaining the confidentiality of their account login details.
11. Intellectual Property
All Website content including branding, logos, product names, graphics, text, videos, and marketing material remains the property of Natural Energy Today unless otherwise stated.
No content may be copied, reproduced, distributed, or commercially used without written permission.
12. Limitation of Liability
To the maximum extent permitted by law, Natural Energy Today shall not be liable for:
Indirect or consequential loss
Loss of profits or business opportunity
Delivery delays outside our control
Temporary Website interruptions
Allergic reactions or misuse of products
Our total liability relating to any order or subscription shall not exceed the amount paid by the Customer for the affected order.
Nothing in these Terms limits rights that cannot legally be excluded under New Zealand law.
13. Privacy
Customer information is collected and handled in accordance with our Privacy Policy.
By using the Website, you consent to the collection, storage, and use of your information for:
Order fulfilment
Subscription management
Customer support
Marketing communications where consent has been provided
We take reasonable steps to protect customer data but cannot guarantee complete security of online transmissions.
14. Suspension & Termination
We reserve the right to suspend or terminate subscriptions or Website access where:
Fraudulent activity is suspected
Payments remain overdue
These Terms are breached
Operational or legal requirements require suspension
Customers may cancel subscriptions at any time subject to any active billing period already processed.
15. Force Majeure
Natural Energy Today shall not be responsible for failure or delay in performing obligations due to events beyond reasonable control including:
Natural disasters
Government restrictions
Strikes
Supply shortages
Pandemic-related disruptions
Transport failures
16. Governing Law
These Terms are governed by the laws of New Zealand.
Any disputes arising from these Terms or use of the Website shall be subject to the exclusive jurisdiction of the courts of New Zealand.
17. Changes to These Terms
We may update these Terms from time to time.
Updated versions will be published on the Website with the revised effective date.
Continued use of the Website or subscription services after updates constitutes acceptance of the revised Terms.
18. Contact Information
Natural Energy Today Website: naturalenergytoday.com Email: [Insert Support Email] Phone: [Insert Phone Number] Business Address: [Insert Business Address]
Website Checkout Consent Clause
By completing your purchase, you confirm that:
You have read and accepted these Subscription Terms & Conditions.
You authorise recurring subscription charges.
You understand your subscription will automatically renew unless cancelled.
You agree to Natural Energy Today’s Privacy Policy and Website Terms.